How to Enroll a Windows 11 Device in Microsoft Intune

Microsoft Intune lets an organization manage Windows devices, distribute applications, apply security settings, and control access to company resources. This guide explains how to enroll a Windows 11 device manually and confirm that Intune recognizes it.

Before you begin

You will need:

• A Windows 11 device
• A work or school account
• An eligible Microsoft Intune licence
• Permission from your organization to enrol the device
• An internet connection

Your organization may limit which users and device types can enrol. Contact your IT administrator if enrolment is blocked.

Option 1: Enrol through Windows Settings

1. Open Settings on the Windows 11 device.
2. Select Accounts.
3. Select Access work or school.
4. Select Connect.
5. Enter your work or school account.
6. Complete any authentication prompts required by your organization.
7. Wait for Windows to register the device.
8. When the You’re all set message appears, select Done.

The work account should now appear under Access work or school. Once enrolment finishes, the device can begin receiving applications, configuration profiles, and security policies from Intune.

Option 2: Enrol through Company Portal

Your organization may direct you to use Microsoft Company Portal instead.

1. Install Company Portal from the Microsoft Store.
2. Open the application and sign in with your work or school account.
3. On the setup screen, select Next.
4. Select Connect when prompted.
5. Sign in again if Microsoft requests authentication.
6. On the device setup screen, select Go.
7. Wait while Company Portal checks and configures the device.
8. Return to Company Portal and select Next, followed by Done.

Company Portal may ask you to correct security settings before the device is considered compliant. For example, you might need to configure a screen lock, install updates, or enable encryption.

Confirm enrolment as an administrator

1. Sign in to the Microsoft Intune admin center.
2. Open Devices.
3. Select All devices.
4. Search for the device name or enrolled user.
5. Confirm that the device appears and review its compliance status.

Policy delivery is not always immediate. If a recently enrolled device is missing settings, allow time for the first synchronization.

Manually synchronize the device

1. Open Settings.
2. Go to Accounts > Access work or school.
3. Select the connected work account.
4. Select Info.
5. Select Sync.

You can also open Company Portal, go to Settings, and select Sync.

If enrolment does not work

• Confirm that the user has an Intune licence.
• Confirm that the organization permits Windows enrolment.
• Check the device’s internet connection.
• Install current Windows updates.
• Check whether the device has exceeded the organization’s enrolment limit.
• Confirm that the work account was entered correctly.

If the device remains unavailable in Intune, provide the error message and device details to your IT administrator.

Sources

• Enroll Windows devices in Intune — Microsoft Learn
• Enroll a Windows device — Microsoft Learn